The property and casualty division at Hammerman & Gainer, Inc. (H&G) is committed to providing exceptional customer service that is tailored to each of our client’s specific needs. H&G has developed and designed an integrated claims servicing system to help achieve these goals. Our system includes:
- Claims processing
- Data management of all of the necessary information to verify the claimant, type of loss (e.g., physical damage, theft, etc.) and status of the claim within the claims management system. In addition, the system tracks the type of equipment that is reported with the claim and recommends the best replacement based on user-defined business rules
- System and user maintenance
- Security modules for managing system access at the screen/function level, information processing based on user-defined business rules. It also allows creation and maintenance of hierarchies at the carrier/market level and tracks the history of the changes for future review/audit purposes
- Security of the payment of claims based on claims authorizations obtained via the claims management module. Features include invoice management, check maintenance and cash receipt maintenance
- The ability to easily create specific reports outside the normal production reporting environment
- Functionality to process claims using call center representatives and automatically over the internet
For more information, contact us at (888) 899-8432
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